Reviews

Excellent

Based on 35 reviews

2 weeks ago

Exceptional service by both Marcus and Jack. Great product knowledge, advice and expertise. Highly recommended.

Response from the owner:Thanks Nat, We appreciate the kind words!

Rachel Gastin

2 months ago

Thanks to Marcus and Jack at MGB Locksmiths for responding quickly and replacing my lock on such short notice. The service was quality! Highly recommend!

Response from the owner:Thankyou for the kind words Rachel. We appreciate you taking the time to share your feedback.

Steve Zafiriou

2 months ago

Excellent reliable good honest customer service Recommend this company for anything to do with locksmith and security for your home or office Marcus and Jack were a pleasure to deal with

Response from the owner:Thanks Steve, Appreciate the kind words and we are glad you were happy with our service. Thank you for your business.

thecoachbc

4 months ago

Great locksmith service by Marcus and Jack - well priced, efficient and friendly. Highly recommend.

Response from the owner:Thanks BC! Appreciate the kind words and positive feedback. Thank you for your business and for being accommodating to our team onsite.

Callum Jowett Fearnside

8 months ago

Fast and professional. We had a lock issue at our facility that needed urgent attention, and they handled it flawlessly. It’s hard to find contractors who respect a busy work environment, use good quality parts, but these guys were great. Five stars.

Response from the owner:Thanks Callum. Appreciate the review. Look forward to working with you again in the future.

Amy McIntosh

8 months ago

Marcus and the team are amazing. Professional always assist. I would highly recommend them to anyone.

Response from the owner:Thanks Amy, Appreciate the feedback. We are always happy to work with you!

Sarah A

11 months ago

We recently moved into a new home and are very grateful for the excellent service provided by MGB Locksmiths. Marcus was knowledgeable and friendly, offering helpful advice as we decided on the best locks for our needs. His expertise gave us confidence in making the right choices. Jack, a member of his team, did a great job with the installation. He was polite, respectful of our home, and thorough in his work. Throughout the process, their professionalism and customer-focused approach really stood out. Their service is also reasonably priced and of top quality! Highly recommend MGB Locksmiths!

Response from the owner:Thanks for the review and kind works Sarah. We appreciate it! We are glad you had a positive experience with our team and would be happy to help you out anytime in the future.

Sarah Brooksbank; Osteopath

1 year ago

A great company to work with. Very reliable and efficient. Thanks team 🙂

Response from the owner:Thanks Sarah, appreciate the kind words 🙂

Todd Hayward

2 years ago

Marcus and Jack were brilliant to deal with from the first phone contact. Honest, transparent, and sought confirmation before proceeding with recommended works. I would recommend MGB Locksmith to anyone in the Melbourne area.

Response from the owner:Thanks for the kind words Todd. It is great to hear you were happy with our teams service! We appreciate your business.

Adrian Anthony Crocitti

2 years ago

Marcus responded to my request for a quote very quickly. Upfront about costs, offered advice and recommendations that were appreciated and advised me of the warranty his team offer on their service. Great bloke and great business!

Response from the owner:Thank you for the kind words Adrian. Appreciate you taking the time to leave us a review

Steven Mcpherson

2 years ago

I called the shop just after hours and Marcus could tell he couldn’t help my situation practically but still stayed on the phone and quickly YouTubed and googled how to fix my situation and how to get inside my car through the hidden key hole. Super friendly and helpful. Would 100% recommend.

Response from the owner:Thanks Stephen, We are always happy to help! Glad we were able to get it sorted for you.

Robert Matisi

2 years ago

Marcus at MGB was highly recommended to us and he did not disappoint. He was professional, knowledgeable and obliging. Robert Matisi

Response from the owner:Thank you for the kind word Robert, much appreciated. Happy to help you guys out anytime!

Christina Anderson

2 years ago

Highly recommend the team at MGB - very professional and responded straight away to an urgent call out for us today and had us feeling safe and secure in no time. Thank you Marcus and Jack we will not hesitate to recommend you 😊

Response from the owner:Thanks for the kind words Christina!

Tim Jackiw

2 years ago

Very happy! Marcus was great in helping with me out with an urgent security issue. Very quick in response and very helpful & knowledgeable. Highly recommended.

Response from the owner:Thank you for the kind word Tim. Look forward to working with you in the future.

Tom

2 years ago

Appreciate the help

Response from the owner:Thanks Tom, Anytime.

Spencer Porteous

3 years ago

helped me out really late at night when I was locked out of the house, very friendly and good service, would recommend

Response from the owner:Thanks Spencer, Appreciate the feedback!

Brayden Lowing

3 years ago

Response from the owner:Thanks Brayden

MELANIE TURNER

3 years ago

What can I say !! These guys truly saved the day .. cannot thank them enough for the prompt, professional service. Thanks Jack .. I’ve referred you guys to everyone I know.

Response from the owner:Thanks Melanie, appreciate the kind words. Glad to hear you were happy with our service.

Martin Mackay

3 years ago

Highly recommend MGB Locksmiths. Jack did a fantastic job. He diagnosed the problem and fixed it quickly.

Response from the owner:Thanks Martin. We are glad you were happy with our service!

Jake Popalis

3 years ago

Marcus and the team at MGB Locksmiths are professional, reliable and are second to none in terms of customer service. I would recommend Marcus and MGB Locksmiths to all my family and friends, and certainly would not use anyone else in the industry. Thanks again Marcus for all your help.

Response from the owner:Thank you for the kind words Jake, much appreciated.